HANC Phone — Features for teams that live on the phone

The whole call, covered

One console for every part of the call.

From the number you dial to the analytics after you hang up — it all lives in the same tab.

📞

Multi-number calling

Give each rep several caller IDs and pick the right one per call, per country, per campaign.

🎯

Inbound routing

Ring the number's owner, a whole team, or an AI agent — every caller reaches the right place.

🧾

Numbers on your documents

Buy local numbers through us on your own regulatory papers, even in regulated countries.

🔌

Bring your own SIP

Connect any trunk by login and password or by IP, or register a personal SIP account.

🟢

Close CRM dialing

Call straight from your Close lists and write outcomes back to the lead automatically.

🤖

AI voice agents

Let AI agents warm the list, qualify inbound, or cover after hours in natural speech.

🎙️

Call recording

Every call recorded and stored under your account, ready to review whenever you need it.

📊

AI call analytics

Transcripts, outcomes and objection detection on every call, so coaching runs on evidence.

📋

Scripts & playbooks

Put the right talk track in front of the rep, following the call step by step.

👥

Team & spend management

See activity and cost per rep and per number, and keep telephony spend under control.

🌍

15 languages

The whole interface ships in fifteen languages, so every team member works in their own.

💻

Browser-based, no hardware

No desk phones, no PBX, nothing to install — open a tab and your team is calling.

Your pipeline, dialed

Call your whole list without leaving the CRM.

Reps work a live queue of leads — dial, log the outcome, book the next touch, and move on. No copy-pasting numbers, no lost callbacks.

✓ One-click dialing from your Close lists
✓ Outcomes and notes written back to each lead
✓ Callbacks and next steps queued automatically

For sales teams →

app.hancphone.com/prospects

Agents that pick up

AI voice agents on the calls you'd rather automate.

Spin up an agent to qualify inbound, follow up on a list, or answer after hours — speaking naturally and handing off to a human the moment it matters.

✓ Natural, real-time voice on your own numbers
✓ Qualify, follow up, or cover out-of-hours calls
✓ Warm handoff to the right rep with full context

See AI agents →

Sofia · AI agent

Qualifying inbound…

● LIVE

24/7

answers after hours

0.4s

avg. response

Coach from evidence

Every call recorded, transcribed and understood.

The call journal keeps a full history with recording, transcript and AI analysis — so you can review what worked, spot the objections, and coach without hovering.

✓ Searchable history of every inbound and outbound call
✓ AI outcome, summary and objection detection
✓ Activity and spend broken down per rep

How recordings are stored →

app.hancphone.com/journal

Call journal with recording and analysis

Everything your team needs on a call.